inContact (SAAS) Stock Research, Analysis & News

Quick Analysis on inContact (SAAS) Stock as of August 3, 2020

The Stock pays no dividend
Average trading volume is relatively low at 0
(See more information about inContact (SAAS) Stock below)

inContact (SAAS) Stock Profile Summary

inContact, Inc. provides cloud computing contact center services and network connectivity in the United States. The company offers inContact suite of services, which is a call center solution delivered on time division multiplexing (TDM) and voice over Internet protocol (VOIP) telecommunications network. Its inContact solutions include inContact ACD, an automatic call distributor that includes skills-based routing, universal contact queues, automatic call back, and inbound/outbound call blending; inContact CTI, a computer telephony integration that integrates with customer data servers to provide agents pre-populated customer data; inContact IVR, an interactive voice response that delivers initial caller experience; and inContact Integrations for integration of various hardware and software solutions already in place at its customer sites. The company also offers inContact ECHO that gathers the opinion of the customer and presents the analysis of the feedback directly to supervisors and agents; inContact Hiring, which helps reduce attrition by assessing contact center candidates for skills, personality traits, and cognitive abilities essential to the job; inContact Workforce Management that helps the customers forecast demand, analyze and optimize staffing, and report real-time adherence in their contact centers; inContact eLearning, which provides prioritized training, communications, and testing to the agents desktop during dips in call volumes; inContact Network Connectivity that provides TDM and VoIP connectivity; and professional services. In addition, it offers connectivity products, which include voice T1 product, the Intelligent-T, VoIP connectivity services, and switched 1+ services; and operates as a reseller of domestic and international long distance and other services. The company was formerly known as UCN, Inc. and changed its name to inContact, Inc. in January 2009. inContact, Inc. was founded in 1994 and is based in Salt Lake City, Utah.

inContact (SAAS) Stock Key Statistics Research and Analysis as of August 3, 2020

inContact (SAAS) Stock Competitor Research and Analysis

Cisco Systems, Inc. (CSCO)Qwest Communications International Inc. (Q)
Microsoft Corporation (MSFT)Oracle Corp. (ORCL)
SAP AG (SAP)CA Technologies (CA)

Mutual Funds with inContact (SAAS) Stock in its top 10 holdings

FundCategorySAAS Holding Percentage
BMO Small-Cap Growth YSmall Growth4.38%
Laudus Small-Cap MarketMasters SelectSmall Growth1.67%

ETFs with inContact (SAAS) Stock in its top 10 holdings

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